Travel Agent Comments

We value our relationships with our travel partners.  Thank you for your great comments and responses.

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I just wanted to let you know that both of my couples that traveled last month just raved about the trip. And they travel quite a bit. They mentioned that the cabins were very nice. They loved the balconies and said the food was very good. Of course, you can’t beat the itinerary. As you know, these couples were very detail oriented during the booking process, so I was glad to hear such a positive feedback.
Connie N., Group Coordinator

I just wanted to let you know that they thoroughly enjoyed their trip – in fact it exceeded their expectations.
Cathy W., Travel Consultant
 

Brown & Keene Travel Review  - Click to view


Mrs. Shaw came into our office this afternoon to tell us about their cruise with you from Budapest to Amsterdam which finished on 19 April in Amsterdam.  She absolutely raved about the cruise, your staff and the tours the rest of the guests and the fantastic service you provided to all of the stranded passengers including bringing you’re not-yet-commissioned ship to Amsterdam to use as a hotel.  This was East Town Travel’s first sale with you and although the Shaw’s are experienced and savvy travelers….I was holding my breath about the cruise….being a new product to us.  No worries!!!  As your cruise director often told the passengers.  The Shaw’s often traveled in Europe renting a car…Don driving…Sandy navigating.  No more.  Having cruised with you they’ll never drive again. Thank-you to ALL of you …each and every one of you who had something to do with this cruise!!!!  Happy clients are repeat clients.

Sandy loved the Australians….who are enthusiastic and fun!
Don like the ease and not having to figure anything out.
Both enjoyed the food and wine and on board…Sandy said…a little too much
Both enjoyed the on board entertainment and tours.
Both liked you ships….all 3 of them and their cabin(s) #329…how on earth did you manage that!!??  Thank-you.
Both thought the cruise director fun and entertaining….the Australians took over his act….guess it was hilarious!

Thank-you everyone for all you did to make this a most memorable trip for the Shaw’s volcano ash and all.

Kelley, Travel Consultant